Terms & Conditions
Lexi Lyla is unable to cancel, change or combine orders after payment is complete. Please check your order details before confirming checkout.
Purchase of all items under the SALE category (marked with red pricing, ending in $.99) or Custom Made-to-Order designs are FINAL. They cannot be returned for credit, refunds, or alterations.
If you purchased an item that is on BACKORDER, your entire order including other items will be shipped only when the back-order item has arrived. Please place separate orders if you do not wish to wait. Backorder stock arrival dates are estimates only, actual delivery dates may vary due to conditions out of our control. If you have not received your backorder item after more than 35 days, you may request for a refund for that item. In the occasional event that we are unable to fulfill a backorder, we will notify you and refund you in full for the item.
Please check that your address is correct to avoid lost/delayed orders. We are not liable for delays arising from such errors.
All orders are sent through the mail only. Meet-ups are duly declined.
Our operating days are Monday - Friday.
Shipping, delivery, returns & exchange policies are as stated in their respective pages.
We are not liable for garment damage during washing. Please ensure proper laundry care by separating colors, use cool water and gentle wash whenever possible. Delicate or expensive garments may require dry cleaning.
On occasion, there may be information on www.lexilyla.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update pricings and information at any time without prior notice (including after your order submission).
Gift Cards purchased are valid for one year only.
Gift Card voucher codes must be entered during checkout. We are unable to manually apply the deduction of the gift card value after checkout is complete.
The value of each individual Gift Card has to be utilized within one transaction, any remaining amount will not be refunded.
Gift Cards purchased are non-refundable or exchangeable.
Privacy & Security
Lexi Lyla is committed to respecting and protecting the privacy rights of our online customers of our site. We understand the importance of protecting information collected about you. Your personal data will be treated with the highest stands of security and confidentiality.
While visiting our site, we may ask you to sign up with us and/or provide information that personally identifies you during the shopping process, including but not limited to any name, address, contact number, email address, birth date, order information, credit card or payment information, or other information that could be used to contact you or any other identifying information that you may disclose to Lexi Lyla for the purpose of transaction. The information you provide to us will enable us to make the navigation around our site more enjoyable and for us to deliver our services more easily. Unless otherwise required by law, Lexi Lyla does not disclose any personal information to third parties without your consent. However, Lexi Lyla reserves the right to make exceptions, such as when Lexi Lyla believe that an illegal activity, spam or some other reasonable basis exists for notifying or providing such information to the appropriate authorities.
Images & Descriptions
All our images are copyrighted. Please do not use any of our images without our permission.
Lexi Lyla makes every effort to display and describe, as accurately as possible, the design and colors of our products that appear on our Web site. However, as color shades may vary on the resolution of your monitor screen, we cannot guarantee that the online display of colors will exactly match the colors of our products. A small measurement difference of less than 1 inch between the item received and what was stated in the description may not be considered as a defect.